We solve problems. We have decades of extensive knowledge of the heating industry and we are exceptional in finding solutions for our customers. We are frequently called to help clients who’ve been told that what they need is not possible. We find solutions for these customers and provide the highest level of service.
Our mission is to provide you with the best possible customer service while creating a lasting relationship, 100% of the time. When your job is over, we are still here for you. We pride ourselves on our post-service responsiveness for any questions you may have. We strive to keep our customers for life, and we work hard to gain and maintain your trust.
Ernie has been involved in the Hydronic industry for over 25 years. Starting as an installer in the early 90s, he worked for a manufacturer of hydronic tubing and equipment for 5 years as technical support and new product development. He started his 1st installation and service company (Master Hydronics) in 1999. That company was open till 2009 in Kitsap county and Western Washington. Next, he started EB Mechanical in 2011 which rebranded to West Sound Comfort Systems in 2016 with the addition of Chris Brown as Partner.
A mechanic by trade, Chris started in the Hydronic Industry as an installer in 2000 at Master Hydronics (With Ernie). He went on to run the hydronic installation dept & HVAC service department at another local HVAC service company for 5 years. Chris then joined a manufacturers representative company in Seattle as a sales engineer. He also trained contractors on hydronic equipment, provided technical support and product development support with international manufacturers. Chris partnered with Ernie in 2016 and formed West Sound Comfort Systems.
“My aim is to be polite and thoughtful for the customer’s needs”
John has over 12 years experience installing, servicing and maintaining boilers systems with his focus on oil burners.